Hell Demon wrote on December 5, 2016, 2:10 pm:
For one.. im not racists and do not insult anyone ever .. i treat people how i like to be treated.. I joke alot and mess around with people in global all time.. Nox is fun when theres jokers and trolls its what makes the game fun.. i login basically to only talk to people and help.. iv gaven out literally 50nuggets in the last week or 2 to new players.. thats 50 new people ive helped.. i log in and there will be multiple msgs from people i helped asking more questions or whatever.. just because people may not be in global all the time dont mean people dont help eachother.. i want this server to grow and get more players. otherwise i wouldnt even bother logging in.. i dont use my time on here for nothing..i am far from racists.. i have a latina wife and family thats half black.. when alot of the nox community is spanish you gota know a good amount to communicate otherwise they just say que?... i have taken 4 years of spanish.. if theres something i dont know what people are asking me i ask my wife.. dev i got mad respect for you and your server.. it just upset me that theres all these people who played for eras and are loyal as fuck and they arent offered a chance, but someone who played a couple months is the first to get it. anyways goodluck to you and your server.. happy holidays
ps. when you have owned a server that had popularity for 4 5 years you tend to know .. i have the same feeling as u about staff. but when i also hired people i looked at how long they played and how much they know about the server. ive had one dude who was helpful more then one of my cms who been with me years.. but only played couple months to some that played years trying to get a opportunity ,, so i decided to give him a chance. what do you know.. upset alot of people in my server and lost a bunch because they showed to me that they helped and donated and gave suggestions but i just ignored because someone who played couple months said they could do this and that and just straight stole content i had to change after they did help me.. they did a good job and all but it wasnt worth the players i lost.. because in the end ,i got fucked and had to hire another staff anyways... if i was at the top of the list what made the decision then to hire her over all of us if we all have been here years and helping, just curious. Alot of us try and try and still recieve no answers.. its ok your server i respect that so go ahead..,maybe one year
Maybe you aren't racist but thats not the way you talk to others in-game. Maybe it's a joke that you want to 'wipe out the beaners' and every third sentence contains racist names but thats not the way we want to represent the staff. To you.. it might be funny but not everybody is in on the joke. Maybe your jokes wont do so well when translated to other non native English speakers. We try to let people speak freely and that includes racist remarks (within reason..) but it will never be tolerated coming from a staff member. This is why we included the original rule in the first post.
I've never claimed you were not loyal or don't know anything about the server. I'm sure you do but there is more to it then just that.
In our original posts we told players that we would review public chat channel history and we did that. You might have helped players without us knowing but how will we ever verify that? How do we know what your responses were? Did you give them the right answers and were they satisfied? There are always people in Global and Help asking questions and not all of them get answered. I actually told you on November 2, 2016 to be more active in Help and Global and I don't see any changes in a full month. I don't see any bug reports or player reports in private messages to me either. It's not like I didn't give you a warning or that any of this was a surprise. I told you exactly what you needed to do and you didn't do it.
The purpose of hiring a staff member is to get more help for the people in-game asking questions. It is NOT a reward for playing here or being loyal. You have to earn it by actively helping others and show that you want to help. We don't want to hire a staff member that never shows up in help channel after he gets promoted.
We are trying to show that staff are more visible and open to the players. People get the assumption we don't come online because we worked from the shadows and I understand that. This morning we removed ghosted staff hiding from VIP lists, we show our online status on the website now and staff are more visible in chat channels. A tutor who won't use help channel does not fit the direction we are trying to take.
That said, Pain'soul is not the only tutor being hired. If there are any problems with her then she will be demoted. You're welcome to report any issues to the staff and we'll discuss it.
We will hire more tutors soon.